Shipping Policy
Last Updated: 28-03-2025
At Classic Matchballs, we are committed to delivering your order in a timely and efficient manner. Below you will find information regarding our shipping process.
1. Shipping Locations
We offer worldwide shipping to most countries. Shipping options will be presented to you at checkout based on your delivery address.
2. Processing Time
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Orders are typically processed within 2-3 business days of receiving payment.
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Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Times
Shipping times vary depending on your location. The estimated delivery times are as follows:
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Domestic (Netherlands): 5-7 business days
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International: 10-21 business days, depending on the country and customs processing
Please note that these are estimated times, and delivery may be delayed due to unforeseen circumstances such as weather conditions, customs delays, or holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, the weight of your order, and the shipping method selected. We offer a variety of shipping options, including standard and expedited services.
5. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information, allowing you to monitor your package as it makes its way to you.
6. Customs Duties and Taxes
For international orders, you may be required to pay additional customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.
7. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to factors outside our control. These include weather conditions, strikes, or other unforeseen events. We will do our best to keep you informed in case of any significant delays.
8. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect address details.
9. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at classicmatchball0708@gmail.com within 7 days of receiving your order. We will assist in resolving the issue with the carrier.